Privacy Policy

Effective Date: 10 July 2025

Welcome to Visuals by Dhanesh ("we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and platforms. We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act (DPA).

1. Who We Are

  • Business Name: Visuals by Dhanesh

  • Website: www.visualsbydhanesh.com

  • Email: info@visualsbydhanesh.com

  • Services: Wedding and event videography and photography

We use this website to showcase our work and to allow potential clients to contact us regarding our services.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact Form Data: Name, email address, phone number (if provided), and message contents.

  • Cookies and Analytics Data: IP address, browser type, pages visited, and time spent on our site (collected via Google Analytics and Squarespace).

  • Embedded Media: Videos from platforms like Vimeo and YouTube may collect data in accordance with their respective privacy policies.

3. How We Use Your Data

We process your data for the following purposes:

  • Responding to your enquiries submitted through the contact form

  • Delivering services contracted by you (e.g., wedding videography/photography)

  • Sending marketing emails/newsletters (if you opt-in via Squarespace Email Campaigns)

  • Monitoring and improving website performance using Google Analytics

  • Ensuring security, integrity, and functionality of our website

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal grounds:

  • Consent – When you submit a form or opt-in to emails

  • Contract – When we need to process your data to deliver contracted services

  • Legitimate Interests – For improving our website and communicating with users in a non-intrusive way

5. How Your Data Is Stored

  • Forms: Data submitted via contact forms is emailed to us at info@visualsbydhanesh.com and stored securely in our email system.

  • Client Data: Names, contact details, and project files are stored securely in password-protected systems, accessed only by Visuals by Dhanesh.

  • Email Hosting: Emails are hosted through a secure provider.

6. Client Media and Guest Footage

Videos and images produced may include identifiable individuals (clients and guests). Under GDPR, this can be considered personal data. We rely on legitimate interest to film events as part of our contracted work.

Clients are asked to direct their guests to this privacy policy prior to the event and advise them to contact us with any concerns about being filmed.

If you appear in one of our videos or photos and wish to request removal or express concern, please contact us at info@visualsbydhanesh.com. We will respond within 30 days.

7. Display and Use of Images/Videos

We may display videos and images for promotional purposes on:

  • Our website and portfolio

  • Social media (Instagram, YouTube, etc.)

  • Wedding blogs, online galleries, or directories

  • Magazines, brochures, or advertising platforms

We will never use images or videos unlawfully or in a way that harms our clients’ reputations. Your rights are protected as outlined in this Privacy Policy.

8. Social Media Usage

We maintain official profiles on social media platforms. Users are advised to verify the authenticity of our profiles and not to share personal information via social media messaging.

We do not request sensitive personal details via social platforms.

9. External Links & Third Parties

Our website may contain links to external websites. While we aim to include only safe, reputable links, we are not responsible for the content or privacy practices of external sites. Users click on external links at their own risk.

We use the following third-party platforms:

  • Squarespace (website hosting and email campaigns)

  • Google Analytics (website analytics)

  • Vimeo / YouTube (video hosting and delivery)

These services may process data outside the UK. Where this occurs, they use standard contractual clauses or similar safeguards.

10. Cookies

We use cookies and similar tracking tools for:

  • Analytics (via Google Analytics)

  • Site performance and functionality (via Squarespace)

You can manage or disable cookies in your browser settings.

11. Data Retention

  • Contact form submissions: Up to 12 months

  • Client project files and correspondence: Up to 6 years (for tax/legal compliance)

  • Marketing data: Until you unsubscribe

  • Analytics data: As per Google's retention policy

You may request early deletion of your data at any time.

12. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk

To exercise any of these rights, please email us at info@visualsbydhanesh.com.

13. Withdrawal of Consent

If you have appeared in any of our published media and wish to have it removed, please contact us with specific details. We will remove the relevant media from public platforms within 30 days of the request.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted here with a new effective date.

Last updated: 10 July 2025

Contact Us

If you have any questions or concerns regarding this policy or how your data is handled, please email:

📧 info@visualsbydhanesh.com